Experienced business consultant with a Masters degree in Management Information Systems seeking a consulting position to assist in solving your clients complex business and technical issues.
Skills summary:
IT-business strategy alignment and techno-functional consulting
Broad exposure to various industries, including Oil & Gas, Energy, Financial, Software Development, Healthcare, and Insurance, in the public and private sectors
E-learning curriculum development and delivery in an international environment
Broad technical exposure to a variety of environments and programming languages including Citrix, VMS, NT, Windows, Oracle, Human Resource Management Systems (HRMS), Java, HTML, XML, .NET, and SQL
Strong project management skills in the following roles: coordinator, team member, and lead
Customer service oriented and solution oriented
Computer literate in software packages such as Microsoft Office Professional (also Visio, Access, and Project), DreamWeaver, Articulate Presenter, Captivate, Cornerstone OnDemand (LMS), SCORM-compliance, Volume Position Manager, and Kalido
Strong writing and communication skills
Professional Experience:
SYSCO Senior Business Analyst: November 2006 present
Designed and documented workflow process
Recommended process and system changes to positively impact operational effectiveness
Provided functional expertise for administrative, educational, legal, and human resource applications
Performed as Project Leader for small and medium business initiatives
Responsible for being the primary interface between the business units and the I.T. department
Triad Resources Technical Trainer February 2006 July 2006
Project: BP (6 months: Feb. 06 July 06)
Designed and created customized multi-modal training solutions for gas and power schedulers, traders, and quantitative analysts
Conducted Instructor Led Training (ILT) and worked as part of a team to create Job Aids, Services Guides, and Computer Based Training (CBT) modules of all live-delivered training
International Facility Management Association Education Specialist: February 2005 February 2006
Designed and developed educational products and services for mid-career managers
Converted existing e-learning courses into SCORM-compliant modules using Articulate Presenter
Designed and developed new SCORM-compliant educational modules for the Learning Management System
Verified XML package contents prior to loading into the Learning Management System
Developed the knowledge management system through configuration and account management
Kalido, Inc. Certified Kalido Instructor: September 2001 May 2003
Developed training materials for the Kalido Dynamic Information Warehouse software
Created visual presentations and user exercises consisting of realistic business scenarios with specified learning objectives
Assisted in development of the training database model which contains established data hierarchies and clearly defined meta data, reference data, and transaction data
Scheduled, coordinated, and conducted public and private Kalido training courses within the United States and England
DA Consulting Group (DACG) Senior Consultant July 2000 April 2001
Project: Shell Energy Services Company (SESCO) (2 months: Mar. 01 April 01)
Created documents designed to identify for employees their role in accessing the various systems within the SESCO network
Investigated legacy accounting systems and provided recommendations for their incorporation into the newly designed system
Provided business flows and guides specifying end-user interfaces with the Siebel front-end and provided system diagrams clarifying the relationships of networked client information databases
Project: Fidelity Investments (8 months: July 00 Feb. 01)
Consulted, developed and trained Human Resource courses for managers and executives at various locations in the United States and Canada
Developed and documented a number of business processes and system tasks for a unique web-based Oracle solution that replaced an existing Human Resources Management System (HRMS)
Maintained business processes, updated documentation, and consulted with the client to determine and incorporate final process changes and updates
Developed an Executive Compensation Administration course using the reference-based training methodology
Houston Independent School District Classroom Instructor: September 1999 July 2000
Provided classroom instruction in the Life Skills program for young adults with Mental Retardation
Education:
Masters Degree in Instructional Technology and Design (minor: Human Resource Management) University of Houston Clear Lake (in process)
Masters Degree in Management of Information Systems University of Houston Clear Lake
Bachelors and Masters Degrees in Psychology University of Houston Clear Lake
Certifications and Memberships:
American Society for Training and Development (ASTD)
Certified Kalido Trainer
Certified Interim Technologies Trainer
Professional development certificate in Performance Technology University of Houston Clear Lake
Manchester Whos Who 2005/2006
American Red Cross
Board of Directors for the Foundation for Modern Music & Physicians for Human Rights
